Initial Consultation
Your journey begins with a simple phone call or online enquiry. Our team will discuss your noise or thermal insulation concerns, property type, and any specific requirements such as listed building status.
What we'll discuss:
- Your main concerns (noise, heat loss, security, or all three)
- Number and types of windows
- Property type and any planning restrictions
- Preferred opening mechanisms
- Budget considerations
Duration: 15-20 minutes | Cost: Free
Professional Survey
Our specialist surveyor visits your property to take precise measurements and assess your specific situation. This is crucial for achieving optimal results.
Measurements taken:
- • Window reveal dimensions
- • Existing window frame depth
- • Available installation space
- • Handle and lock positions
- • Reveal squareness check
Assessments made:
- • Current noise levels
- • Ventilation requirements
- • Optimal gap size
- • Glass specification needed
- • Opening mechanism suitability
After the survey, you'll receive a detailed quotation within 24-48 hours, including specifications, pricing breakdown, and estimated installation date.
Duration: 30-60 minutes | Cost: Free, no obligation
Custom Manufacturing
Once you approve the quotation, manufacturing begins at our UK workshop. Each unit is made to your exact specifications - there are no "off the shelf" sizes.
Manufacturing includes:
- Precision cutting of aluminium frames to 0.5mm tolerance
- Powder coating in your chosen colour (white, brown, black, or custom RAL)
- Glass cutting and edge finishing
- Fitting of seals, handles, and locking mechanisms
- Quality control inspection
Duration: 2-3 weeks typical lead time
Professional Installation
Our trained installers arrive at the scheduled time with all materials. Installation is clean, efficient, and causes minimal disruption to your home.
Preparation (15 mins per window)
Dust sheets laid, window area prepared, existing window cleaned
Frame Installation (30-45 mins)
Sub-frame fixed to reveal, main frame secured, seals checked
Glazing (30 mins)
Glass panels fitted, hardware adjusted, operation tested
Finishing (15 mins)
Silicone sealing where needed, cleaning, debris removal
What to expect on installation day:
- • No structural work or building mess
- • Each window takes approximately 2-4 hours
- • Most homes completed in a single day
- • We work room by room to minimize disruption
Quality Check & Handover
Before we leave, our installer conducts a thorough quality check and provides a complete handover.
Final handover includes:
- Demonstration of all opening/closing mechanisms
- Explanation of cleaning and maintenance
- Written guarantee documentation
- Contact details for future support
- Your approval sign-off
Related Resources
How to Measure Windows
Step-by-step guide to taking accurate measurements for secondary glazing.
Maintenance & Care
Keep your secondary glazing performing at its best with our maintenance tips.
Cost & Pricing Guide
Understand what factors affect pricing and typical project costs.
Installation Process Video
Watch our step-by-step video guide to the installation process.
Ready to Start Your Project?
Book your free survey today and take the first step to a quieter home.